We value our customers and always want you to be entirely happy with your Chic order, You can return any item you don't wish to keep, we just ask that –

  • You return your items to Chic within 14 days of delivery. If an item is not returned in this time frame, you will only be eligible for a gift card. The decision to issue a gift card will be made on individual order basis. 
  • Please notify us of your return straightaway through our social media channels or online web form.
  • We request that the items are unworn and unwashed.
  • Items must have all tags still attached.
  • We are unable to accept returned items which have been marked by makeup, false tan or creams and ask for care to be taken when trying your items on.

We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy. It is also important that you’re aware that the cost of returns must be paid by the customer.